1. Introduction
This Privacy Policy explains how Versatile Technology Services Pty Ltd, ABN 92 653 713 994 (“BidGenie,” “we,” “us,” or “our”), collects, uses, and discloses personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
2. Information We Collect
We may collect personal information from you directly (e.g., when you create an account, contact us, or use our services) and indirectly (e.g., through your use of our website and services). This information may include:
• Contact Information: Your name, email address, postal address, phone number.
• Account Information: Your username, password, and other details used to access your account.
• Billing Information: Your payment information (if applicable).
• Usage Data: Information about your use of our services, including the features you access and the data you process.
• Device Information: Information about the device you use to access our services, including your IP address and browser type.
3. How We Use Your Information
We use your personal information to:
• Provide and improve our services.
• Process your payments (if applicable).
• Communicate with you about your account and our services.
• Respond to your inquiries and support requests.
• Personalize your experience with our services.
• Comply with applicable laws and regulations.
• Prevent fraud and abuse.
4. Disclosure of Your Information
We may disclose your personal information to:
• Our service providers who assist us in providing our services (e.g., payment processors, data storage providers). We require these providers to protect your information in accordance with this Privacy Policy and the APPs.
• Law enforcement or other government agencies if required by law or legal process.
• Other parties with your consent.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
6. Access to Your Information
You have the right to access and correct your personal information. To do so, please contact us using the contact details in Section 10.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website and services. You can manage your cookie preferences through your browser settings.
8. Direct Marketing
We may use your personal information to send you marketing communications about our services, unless you opt out. You can opt out of receiving these communications at any time by contacting us (see Section 10).
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: info@bidgenie.com.au
11. Complaints
If you have a complaint about our privacy practices, you can contact us using the contact details above. We will investigate your complaint and respond to you within a reasonable time frame. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
